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Chapter 9 Windows Troubleshooting Tips
The Ethernet cable is not plugged in, or the printer is not turned on. This
message is a communication failure between the NT 2000 server and the
NIC. Check cabling, IP address settings, gateway, etc.
• Test page does not print or prints incorrectly.
1. Is the printer online? Re-send test page.
2. The print queue name in step 6 should be d1prn; however, the name can
be changed. To verify the queue names, print an Ethernet Test Page.
3. The Printronix NT print driver requires P-Series emulation active on the
printer. The Generic/Text driver should print in any printer emulation.
4. Delete then re-install Microsoft TCP/IP Print service on the server.