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Downloading Optional Font Files to Flash Memory
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ERROR: PROGRAM NEEDS
MORE FLASH
The printer requires more
flash memory in order to run
the downloaded program.
Add flash memory or use a
smaller emulation program.
ERROR: PROGRAM NOT
COMPATIBLE
The printer is not compatible
with the downloaded
program.
Use the correct emulation
software option(s) for this
model.
ERROR: PROGRAM NOT
VALID
The printer does not see a
program in flash memory.
There is no program in printer
memory. Download the
program again.
ERROR: SECURITY PAL
NOT DETECTED
The security PAL is not
present or has failed.
Check the security PAL at
location U54 on the CMX
controller. If the PAL is
absent, install correct PAL. If
security PAL is present,
replace the CMX controller
board.
ERROR: SHORT AT
ADDRESS XXXX
Hardware failure in DRAM or
CMX controller circuitry.
Replace DRAM. If message
occurs with new DRAM,
replace CMX controller board.
ERROR: WRITING TO
FLASH
Hardware or software fault in
flash memory.
1. Download the program
again.
2. If the message occurs
again, replace the flash
memory.
ERROR: WRONG
CHECKSUM
The printer received the
complete program but the
checksum did not match. The
data were corrupted during
download.
Download the program again.
ERROR OCCURRED
FLUSHING QUEUES *
An interim message that
displays while the printer
discards host data it cannot
use because a fault condition
exists. While this message
displays, the asterisk (*)
rotates.
Wait. When the asterisk (*)
stops rotating, a different fault
message will appear:
troubleshoot the final
message.
LOADING PROGRAM FROM
PORT XX%
The new program is loading
into printer RAM. XX
indicates how much of the
program has loaded.
None
Table 5. Flash Memory Message Guide (continued)
Message Explanation Required Action