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Chapter 16 Diagnosing Problems
Diagnosing Problems
This section is designed to help you recover from any problems which may
arise with normal printer operation.
Printer Self-Tests
The printer self-tests are used to check the print quality and operation of your
printer. Your authorized Printronix representative will typically run these tests.
For a description of each test, see page 129.
To activate a test, select it and press the ENTER key. To stop the test, press
ENTER again.
An example procedure for running the self-test “All E’s,” which determines
whether print quality is acceptable, is described in Table 22.
Note Whenever you run a self-test, the top-of-form setting is lost. You must reset
the top-of-form. See your P5000LJ Series Printers Quick Reference Guide.
Table 22. Sample Print Test (All E’s)
Step Key Result Notes
1. Install the ribbon. Load full-width (136-column) computer paper. Set top-of-form.
See your Quick Reference Guide.
2. The printer must be offline for
testing.
3. Allows you to make configuration
changes.
4.
5.
6.
ON LINE
OFFLINE
CONFIG. CONTROL
+
ENTER SWITCH
UNLOCKED
OFFLINE
CONFIG. CONTROL
UNTIL
OFFLINE
DIAGNOSTICS
DIAGNOSTICS
Printer Tests
UNTIL
DIAGNOSTICS
Test Width