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If you have followed the suggestions above and are still having printing
problems, try rebooting the NIC. Then either review every step you took when
configuring the NIC, or try re-doing the setup, paying special attention to each
step explained in “Novell Host Configuration” on page 208.
The job prints incorrectly
This category can be broken down into several sub-categories such as lost
characters, garbled data, extra banner pages, or blank pages at the end of the
job. However, the reason for these mishaps can generally be traced to the
printing mechanism used on your Novell system. These points should be
considered when configuring your print method (e.g., CAPTURE, NPRINT,
etc.):
• Did you include the “No Tabs” option?
• Did you specify “No Banner” with PostScript printers?
• Did you turn off banner pages and form feeds if this is already taken care
of within an application or on the NIC? Doubling up of these types of print
features is easy to do since these options are provided both on the NIC
(in a model) and within the print command.
• Are you running the latest version of PSERVER (later than 1.22)? If not,
upgrade the PSERVER software.
• In a PSERVER setup, did you ensure that the printer name (e.g.,
d1prn
)
was set up as “Defined Elsewhere”?
• Is the timeout option in the CAPTURE command set high enough so the
printer does not time out before the print processing has had a chance to
complete? This can be a problem with graphic jobs.
Some other things to consider when garbled data persists are:
• tab expansion (
xtab
) set on (in a model) with graphic jobs
• the correct driver for the printer if printing from within Windows
For additional information on these suggestions or on various Novell printing
mechanisms, please refer to your NetWare User Manuals.