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Chapter 3 Vending Manager 205
5. Modify the information as required.
6. Click OK.
The Edit Administrator confirmation page is displayed.
7. Click OK again to close the confirmation message.
The Administrator Account is updated in the database.
▼ Deleting a Vending Manager Administrator Account
1. From the Vending Manager administration console, click Accounts on the main
menu bar.
2. Click the Administrators tab.
The list of Administrator Accounts is displayed.
3. Click an administrator name.
The Administrator Account Details page is displayed.
4. Click Delete.
The Delete Administrator confirmation page is displayed.
5. Click OK to close the Confirmation page.
6. Click OK.
The Administrator Account is deleted from the database and the administrator will
no longer have access to the Vending Manager.
Customer Care Agent Tasks
The primary responsibility of customer care agents is to manage subscribers. This
includes managing subscriber plans and subscriber accounts. Customer care agents
can also view stocked content and reports. These tasks are handled through the
Vending Manager administration console.
Customer care agents might also need to work with subscribers to resolve problems
that they are having. See the Sun Java System Content Delivery Server Error Messages
guide for information.