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258 Administration Guide • 2005Q4
managing, 19
setting DRM, 32
setting pricing model, 34
viewing, 31
content validation, 5
cost, 207
cost price, 46
customer care agent
accounts, 201
tasks
overview, 8
customer care agents
adding subscriber accounts, 210
adding subscriber members, 220
adding subscriber plans, 217
deleting subscriber accounts, 215
deleting subscriber plans, 222
editing administrator account, 223
editing subscriber accounts, 212
editing subscriber plans, 218, 221
issuing a refund, 215
managing subscriber licenses, 213
managing subscriber plans, 216
setting default plan for new subscribers, 221
setting stocked content display, 207
tasks
extending trial usage, 214
managing subscriber accounts, 209
viewing content editions, 209
viewing download history, 213
viewing reports, 223
viewing stocked content, 208
viewing stocked contents, 206
viewing subscriber accounts, 210
viewing subscriber members, 219
viewing subscriber plans, 216
customized marketing campaigns, 184 to 193
D
default
administrator account, 11
developer plan, 102, 114, 123, 124
log in ID and password, 11
subscriber plan, 209, 210, 211, 221, 222
vending plan, 99, 112, 113
denied content, 50
descriptor template
see content descriptor template
developer account
adding, 101
assigning to a developer plan, 122
deleting, 104
description, 95
editing, 103
managing, 101
properties, 101
removing from a developer plan, 123
viewing, 101
developer plan
adding, 119
default, 102, 114, 123, 124
deleting, 124
editing, 120
licensee
see member
managing, 114
member
adding, 122
removing, 123
viewing, 121
properties, 119
setting the default, 123
viewing, 119
developer plans, description, 107
device library
adding, 71
deleting, 74
editing, 73
properties, 70
viewing, 70
device management, 6, 68 to 78
devices
activating new or quarantined, 85
adding, 80
auto-detection, 78
capabilities
browser, 235
mandatory, 234
system, 233
user interface/software, 235
capability matching, 69
deleting, 91
editing, 89
managing, 68
mapping MIME types, 86