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Page 15 - 4 Xerox Document Centre Reference Guide
Diagnostic Tools
The Document Centre is equipped with a variety of diagnostic tools
to identify and isolate any problems that may occur. In most cases,
these checks are performed in consultation with an authorized
technician or the Welcome Center. This section describes symptoms
and problem resolution for problems associated with hardware.
Use the table below to identify the applicable test for your situation.
Tools Screen 1
Tools Screen 2
Machine Tests
How to get here
More
(On an ST model)
Tools Screen 1
Machine Tests
(On a DC model)
Symptom Applicable Tests
Image Quality is Poor The most common image quality problem for copy jobs is
caused by glass that is dirty. Before you perform any tests,
clean the glass.
The second most common image quality problem is caused
by selecting the incorrect image quality type when using any
of the image quality adjustments found in the Image
Adjustment tab.
Image Quality Tests and Patterns. These specially
designed patterns and tests are used to verify that the device
is producing the optimal image quality. Each pattern tests a
different image feature and is designed to be interpreted by
the Welcome Center or an authorized technician.
Xerographic System Routine. The Document Centre
automatically adjusts the Xerographic module to enable
optimal Image Quality. This selection allows you to
manually initiate the Xerographic Routine.