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Preface
10 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting
Related documentation
You might find the following Avaya CMS documentation useful. This section includes the
following topics:
● Change description on page 10
● Software documents on page 10
● Administration documents on page 11
● Avaya CMS upgrade documents on page 11
● Hardware documents on page 13
● Communication Manager documents on page 13
● Documentation Web sites on page 14
Change description
For information about the changes made in Avaya CMS R12, see:
● Avaya Call Center 2.1 and CMS Release 12 Change Description, 07-300197
Software documents
For more information about Avaya CMS software, see:
● Avaya Call Management System Release 12 Software Installation, Maintenance, and
Troubleshooting Guide, 585-215-117
● Avaya CMS Open Database Connectivity, 585-780-701
● Avaya Call Management System Release 12 LAN Backup User Guide, 585-215-721
● Avaya Call Management System Release 12 External Call History Interface, 07-300064
● Avaya CMS Custom Reports, 585-215-822
● Avaya CMS Forecast, 585-215-825
● Avaya Visual Vectors Release 12 Installation and Getting Started, 07-300069
● Avaya Visual Vectors Release 12 User Guide, 07-300200
● Avaya Business Advocate Release 12 User Guide, 07-300063
● Avaya CMS Release 12 Report Designer User Guide, 07-300068