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Troubleshooting disk drives and DVD-ROM drives
Issue 2.0 June 2004 187
3. Enter:
probe-scsi
The program displays a message that is similar to the following:
4. Verify that all of the disk drives are recognized. This example indicates that the system
controller has successfully probed the device and that the motherboard is operating
correctly.
If the probe-scsi test fails to show all of the installed disk drives, you may have to
replace the disk drive.
5. When you finish testing, enter the following commands:
!
CAUTION:
CAUTION: If you fail to enter these commands, any reboots that you do in the future will
stop at the boot prompt instead of proceeding through the normal boot-up
process.
setenv auto-boot? true
boot -r
The system reboots.
Symptom - The DVD-ROM drive fails to respond to commands.
Solution - To test the DVD-ROM drive:
1. Enter:
/usr/sbin/shutdown -y -i0 -g0
The system shuts down.
2. At the ok prompt, enter the following commands:
setenv auto-boot? false
reset-all
The system resets.
LiD HA LUN --- Port WWN --- -----Disk description -----
0 0 0 21000004cf72f08f SEAGATE ST373405FSUN3660438
1 1 0 21000004cf721553 SEAGATE ST373405FSUN3660438
2 2 0 21000004cf7213ea SEAGATE ST373405FSUN3660438
6 6 0 508002000016b5b1 SUNW SUNWGS INT FCBPL9224
3 3 0 21000004cf72114b SEAGATE ST373405FSUN3660438
4 4 0 21000004cf7211ae SEAGATE ST373405FSUN3660438
5 5 0 21000004cf7214a3 SEAGATE ST373405FSUN3660438