Avaya V880 Personal Computer User Manual


 
Troubleshooting
186 Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and Troubleshooting
Troubleshooting disk drives and DVD-ROM drives
This section describes the symptoms of disk drive and DVD-ROM drive failures and
suggests solutions to correct the problem.
Symptom - The operating system reports a disk drive read, write, or parity error or reports
a DVD-ROM drive read error or parity error.
Solution - Replace the drive that is indicated in the failure message. The operating system
identifies the internal drives as shown in the following table.
Symptom - The disk drive fails to respond to commands.
Solution - To test the disk drives:
1. Enter:
/usr/sbin/shutdown -y -i0 -g0
The system shuts down.
2. At the ok prompt, enter the following commands:
setenv auto-boot? false
reset-all
The system resets.
Operating
system address
Drive physical location and target
c1t<X>d0s0 Disk drive, target <X> (<X> represents the target
number and slot number, 0 to 5)
c0t6d0s0 DVD-ROM drive, target 6