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Troubleshooting Your System 177
Troubleshooting a Diskette Drive
Problem
• Error message indicates a diskette drive problem.
Action
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before performing any
procedure, see your Product Information Guide for complete information about
safety precautions, working inside the system and protecting against electrostatic
discharge.
1
Enter the System Setup program and verify that the diskette drive is
configured correctly. See "Entering the System Setup Program" on page 43.
2
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 193.
3
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
4
Open the system. See "Opening the System" on page 68.
5
Remove the expansion card shroud. See "Removing the Expansion Card
Shroud" on page 72.
6
Ensure that the diskette drive interface cable is securely connected to the
diskette drive and the system board.
7
Ensure that a power cable is properly connected to the drive.
8
Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.
9
Close the system. See "Closing the System" on page 70.
10
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
11
Run the appropriate online diagnostic test to see whether the diskette
drive works correctly.
If the problem persists, continue with the following steps.
12
Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet.