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186 Troubleshooting Your System
4
Check the configuration settings, make any necessary corrections, and
restart the system.
If the problem is not resolved, continue to the next step.
5
Turn off the system and attached peripherals, and disconnect the system
from its electrical outlet and peripherals.
6
Open the system. See "Opening the System" on page 68.
7
Remove the expansion card shroud. See "Removing the Expansion Card
Shroud" on page 72.
8
Ensure that the controller card is firmly seated into the system board
connector. See "Installing an Expansion Card" on page 110.
9
If you have a SAS RAID controller, ensure that the following RAID
components are properly installed and connected:
• Memory module
• Battery
10
Verify that the cable connections between the hard drives and the SAS
controller are correct. See "Hard Drives" on page 82.
Ensure that the cables are firmly connected to the SAS controller and the
hard drives.
11
If your system has hot-pluggable hard drives in a front-loading drive bay
(when available), verify that the cable connections between the SAS/SATA
backplane and the SAS controller are correct. See "Installing the
SAS/SATA Backplane" on page 150.
12
Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.
13
Close the system. See "Closing the System" on page 70.
14
Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals. If the problem persists,
see "Getting Help
" on
page 205
.