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Contents 9
Troubleshooting a Hot-plug Hard Drive . . . . . . . . . 183
Troubleshooting a SAS or SAS RAID Controller
. . . . 185
Troubleshooting Expansion Cards
. . . . . . . . . . . . 187
Troubleshooting the Microprocessors
. . . . . . . . . 189
5 Running the System Diagnostics. . . . . . 193
Using Dell PowerEdge Diagnostics . . . . . . . . . . . 193
System Diagnostics Features
. . . . . . . . . . . . . . 193
When to Use the System Diagnostics
. . . . . . . . . . 194
Running the System Diagnostics
. . . . . . . . . . . . 194
System Diagnostics Testing Options
. . . . . . . . . . 194
Using the Custom Test Options
. . . . . . . . . . . . . 195
Selecting Devices for Testing
. . . . . . . . . . . 195
Selecting Diagnostics Options
. . . . . . . . . . . 195
Viewing Information and Results
. . . . . . . . . . 196
6 Jumpers and Connectors . . . . . . . . . . . 197
System Board Jumpers and Connectors . . . . . . . . 197
SAS/SATA Backplane Board Connectors
. . . . . . . . 201
Disabling a Forgotten Password
. . . . . . . . . . . . 203
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 205
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 205