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HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
119
Resolving the HDP Film wrinkle problems
Symptom: HDP Film is creased or wrinkled on the printed card. (Note: HDP Film wrinkle
will appear clear or look as though the entire image is wrinkled. Alternately, ribbon wrinkle
will appear as assorted colors.)
Step Procedure
1 a. Ensure that the HDP film is aligned with the red alignment arrows on the
Transfer station.
b. If it is not aligned properly, it may be necessary to replace the roll of Film or
cut and reattach the Film to the Take-up Spool.
2
Decrease Transfer Temperature setting within the Image Transfer tab of the
Printer Driver.
a. Open the Printer control panel from the computer.
• If using Windows 98Se/ME, right click on the HDP800 Series Card
Printer Icon and select Properties.
• If using Windows NT 4.0, right click on the HDP800 Series Card Printer
and select Document Defaults.
• If using Windows 2000/XP, right click on the HDP800 Series Card Printer
and select Printing Preferences.
b. Click on the Image Transfer tab.
c. Adjust the Transfer Temperature to a more negative value.
OR
Decrease the Transfer Temperature through the LCD
a. Select Menu from the LCD.
b. Select Setup Printer and then select Transfer Temp.
c. In increments of one, lower the Transfer Temp through the LCD Setup Menu
and print a card.
3 Verify that the Centerplate Cover (D841069) in aligned properly. Open the Print
and Transfer stations. Ensure that the Centerplate Cover is straight in the card
path and is not skewed.
Continued on the next page