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RESTRICTED USE ONLY Fargo Electronics, Inc.
HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
67
Resolving a Card Feeding problem (HDP820/820-LC) (continued)
Step Procedure
4 Clean the Cleaning Rollers.
a. Open the Front Access Door of the Printer.
b. Depress the Cleaning Roller Lock.
c. Pull the Cleaning Roller Assembly out of the Printer.
d. Clean the rollers with one of the adhesive-backed Cleaning Cards from the
Printer Cleaning Kit.
e. Remove the card's adhesive backing paper and slide the card between the
rollers until all dust particles are removed.
f. Flip over the Cleaning Card to clean both the top and bottom Cleaning
Rollers. (Note: Alternatively, placing the assembly under lukewarm water
may clean the Cleaning Roller.)
g. Once cleaned, replace the Cleaning Roller Assembly and close the Front
Access Door. (Caution: Ensure that the Cleaning Roller Assembly is
completely dry before reinstalling into the Printer.)
5 Inspect the Card Feed Motors for proper operation.
a. Leave the power ON and open the Print and Transfer Stations.
b. Press the FORWARD button to advance the card or the BACK button to
reverse the card. Use these buttons to move the card through the Printer.