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RESTRICTED USE ONLY Fargo Electronics, Inc.
HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0)
2
Resolving the Card Jam Error Message___________________________________ 74
Resolving the Card Jam: Lam Error Message______________________________ 75
Magnetic Encoding Errors _______________________________________________ 76
Resolving the No ENC Response Error Message ___________________________ 76
Resolving the No Magnetic Encoder Error Message_________________________ 76
Resolving the Failed Magnetic Encode Error Message _______________________ 77
Removing the Card jam in the Printer’s Magnetic Encoding Area ______________ 78
Resolving the Printer being unable to read Encoded Magnetic track Data problem _ 79
Resolving the magnetic stripe Data being printed on a Card problem ___________ 80
E-card Encoding Errors _________________________________________________ 81
Resolving the Job Mismatch error _______________________________________ 81
Removing the Card jam in the Printer’s Smart Card Encoding Area ____________ 82
Resolving the No Prox Encoder Error Message ____________________________ 83
Resolving the No Smart Encoder Error Message ___________________________ 83
Resolving the Failed Smart Encode Error Message__________________________ 84
Printing Process Errors__________________________________________________ 85
Resolving the Ribbon Alignment Error Message ___________________________ 85
Resolving the Print Ribbon Jam_________________________________________ 86
Resolving the Print Ribbon Error Message ________________________________ 86
Resolving the Print Ribbon Out Error Message_____________________________ 87
Resolving the Wrong Print Ribbon Error Message __________________________ 87
Resolving the Unknown Ribbon Type Error Message _______________________ 88
Resolving the Headlift Error Message ____________________________________ 88
Resolving the Printer pausing between Panels problem ______________________ 89
Resolving the Printhead Temp Error Message______________________________ 90
Resolving the Printer Open Error Message ________________________________ 90
Transfer Process Errors _________________________________________________ 91
Resolving the Upper and Lower Film errors _______________________________ 91
Resolving the Film Sensor errors________________________________________ 93
Resolving the Transfer Cooling error ____________________________________ 97
Resolving the Card Jam Error Message___________________________________ 98
Resolving the Temperature Timeout Error Message _________________________ 99
Resolving the Transfer Lift Error Message ________________________________ 99
Resolving the Output Stacker errors ____________________________________ 100
Card Lamination Errors ________________________________________________ 101
Resolving the Overlaminate Jam _______________________________________ 101
Resolving the Card Lamination Placement errors __________________________ 103
Resolving the Lam Error/Out Error Message _____________________________ 104
Resolving the Lamination (not adhering to the card surface) problem __________ 106
Diagnosing the Image Problems _________________________________________ 108
Resolving the Pixel failure problems ____________________________________ 108
Resolving the Card surface debris problems ______________________________ 110
Resolving the incorrect Image Darkness problems _________________________ 113
Resolving the Ribbon wrinkle problems _________________________________ 115
Resolving the excessive Resin Printing problems __________________________ 117
Resolving the incomplete Resin Printing problems_________________________ 118