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Troubleshooting
90
Solid areas, lines or text are
shiny or glossy when created as
a mixture of cyan, magenta, yel-
low.
Select [K (Black)] for [Gray Reproduction (Text/Line Art):] in the
printer driver's dialog box.
See the printer driver Help.
Black gradation is not natural. Select [CMY + K] for [Gray Reproduction (Text/Line Art):] in the
printer driver's dialog box.
See the printer driver Help.
Solid lines are printed as broken
lines.
Change the [Dithering:] setting in the printer driver's dialog
box.
See the printer driver Help.
A color is missing or partially
blurred.
Paper is damp. Use paper that has been stored properly.
See p.5 “
Paper and Other Media Supported by This Printer”.
Toner is almost depleted. When the [Add Toner XXX] or [Toner
is almost empty: XXX] message appears on the display panel,
or the toner end LED on the control panel is lit, replace the
toner cartridge of the displayed color.
See p.28 “
Replacing the Toner Cartridge”.
When [Replace Black PCU] or [Replace Color PCU] appears on
the display, replace the photo conductor unit.
See p.35 “
Replacing the Photo Conductor Unit”.
Condensation may have collected. If rapid change in temper-
ature or humidity occurs, use this printer only after it has ac-
climatized.
The whole printout is blurred. Paper is damp. Use paper that has been stored properly.
See p.5 “
Paper and Other Media Supported by This Printer”.
If you select [Toner Saving] on the [Print Quality] tab in the print-
er properties dialog box, printing is generally less dense.
See the printer driver Help.
Toner is almost depleted. When the [Add Toner XXX] or [Toner
is almost empty: XXX] message appears on the display panel,
or the toner end LED on the control panel is lit, replace the
toner cartridge of the displayed color.
See p.28 “
Replacing the Toner Cartridge”.
When [Replace Black PCU] or [Replace Color PCU] appears on
the display, replace the photo conductor unit.
See p.35 “
Replacing the Photo Conductor Unit”.
Condensation may have collected. If rapid change in temper-
ature or humidity occurs, use this printer only after it has ac-
climatized.
Status Possible Causes, Descriptions, and Solutions