Clearing Media Jams
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Media Tray (Standard Upper Tray and Optional Tray)
The media tray(s) is (are) located at the bottom front of the printer. The media
is picked from the tray, passed under the OPC drum cartridge and the
transfer belt, passed through the fuser, and delivered via the paper exit unit
to the output tray on top of the printer.
Lower Feed Unit (LFU) Tray(s)
The LFU media tray(s) is (are) located at the bottom front of the printer in the
lower feeder unit(s). The media fed through the LFU is picked and delivered
to the output tray the same way as media from the standard upper tray.
Multipurpose Tray
The multipurpose tray is located at the right of the printer. The media is
picked from the multipurpose tray, passed under the OPC drum cartridge and
the transfer belt, passed through the fuser, and delivered via the paper exit
unit to the output tray on top of the printer.
Duplex Unit (Optional)
The media is picked from a media tray, passed under the transfer belt,
passed through the fuser, fed into the duplex unit where the media undergoes
a change in direction, cycles through the transfer belt and fuser again, and is
delivered via the paper exit unit to the output tray, which is the top of the
printer. Since several sheets cycle through the printer/duplex unit at the
same time, recovering from a media jam may require the removal of more
than one sheet.
To manually duplex, remove the media, flip it over, and reload it.
5-bin Mailbox (Optional)
The 5-bin mailbox is located on the top of the printer. The media is picked
from the tray, passed under the transfer belt, passed through the fuser, and
delivered via the paper exit unit to the 5-bin mailbox, which is on top of the
printer.
Clearing Media Jams
To avoid damage, always remove jammed media gently, without tearing it.
Any pieces of media left in the printer, whether large or small, can obstruct
the paper path and cause further jams. Do not reload media that has jammed.
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