Solving Other Problems
71
Data was
sent to the
printer,
but it
doesn’t
print.
An error message
is displayed in the
message window.
Handle according to the message
displayed.
The transfer belt
installation guide is
not set correctly in
the installation rail.
Remove the transfer belt. Place the
front end of the intermediate transfer
unit installation guide (2 locations)
correctly in the installation rail. Next,
lightly push in the unit. Carefully insert
the transfer belt about 6 inches (152.4
mm). Let go with your right hand that
was holding the top handle of the trans-
fer belt, hold the front handle with both
hands, and carefully push in.
Data
indicator
stays on.
Too many type-
faces are being
downloaded at the
same time.
Make sure you have enough printer
memory.
Printer
resets.
Occasionally, soft-
ware applications
interfere with each
other.
Some applications send a printer prep
file to the printer at the beginning of
each document. When this occurs,
other prep files cannot be sent without
resetting the printer. Monitor your
activities to see if there is a correlation
between your use of a certain
application and the printer resetting. If
so, contact the application developer.
Downloading too
many typefaces
can overload the
printer memory and
cause the printer to
reset to default.
Additional memory (RAM) or a hard
drive, which can be used for font
storage, is available and easily
installed.
Symptom Cause Solution
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