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Solving Problems with Printing Quality
79
There are
toner
smudges
or residual
images.
One or more of the toner
cartridges is misinstalled
or defective .
If the toner smudges are on only the
front of the page:
„ Remove the toner cartridges and
gently rock them five or six times to
redistribute the toner. Then, reinstall
the cartridges.
„ One or more toner cartridges may be
defective. Check the toner car-
tridges. Install new ones, if neces-
sary.
The image transfer roller
need cleaning.
If toner smudges are on the front
and
back of the page:
„ Open the printer front cover once
and close it again to clean the image
transfer roller.
There are
dark spots
on the
image.
The fuser oil roller is dirty
or worn.
Remove the fuser oil roller and check
the roller surface. If it is very dirty,
replace it.
The transfer belt is
defective.
Remove the transfer belt and check for
damage. If necessary, replace it.
Symptom Cause Solution
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