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Clearing Media Jams
63
14
Open the duplex unit cover.
15
Remove the jammed media by pulling it slowly from the bottom of the
fuser rollers.
Be careful not to touch the transfer belt while removing jammed media.
16
Close the printer’s top cover.
17
Close the duplex unit’s paper guide, lower cover, and top cover.
The media jam message is no longer displayed in the printer message
window.
Media Jams near the Fuser Unit
1
Open the top cover.
Attention
Do not pull jammed media from
the top of the printer through the
fusing rollers
.
This prevents any unfused toner
from dirtying the fuser rollers.
2
Carefully remove the jammed
media through the
media jam
removal cover
.
3
Open the media jam removal cover
and carefully remove the media that
is jammed there.
4
Close the media jam removal cover.
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