Clearing Media Jams60
4
Close the right-side cover.
The media jam message is no longer displayed in the printer message
window.
5
Check the release button to make sure the cover is securely closed.
6
If media was removed in step 1, open the multipurpose tray.
7
Shuffle the media that was removed in
step 1 and even up the front edges.
8
Reinsert the media printing face down.
Make sure the media is lying flat and
doesn’t exceed the media limit mark.
Check to see if the media width guides
are correct.
Media Jams near the Duplex Unit (Optional)
1
Open the top cover.
Attention
Do not pull jammed media from
the top of the printer through the
fusing rollers.
This prevents any unfused toner
from dirtying the fuser rollers.
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