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86 COMMANDCENTER NOC ADMINISTRATOR GUIDE
Configure TAP Paging
This section explains configuring the Telocator Alphanumeric Protocol (TAP) for a specific
paging service provider. This allows the CC-NOC to send notifications to users' pagers if the
appliance has its modem connected to a telephone line.
TAP is a standard protocol that enables modems to send text messages to pager systems. The CC-
NOC can use TAP services to send notifications as text messages to pagers. There are several
steps to get this working properly.
First, you need to attach a modem to the CC-NOC and to a phone line so that pager messages can
be sent. Please contact Technical Support for a list of supported modem devices.
Next, you must set up the modem and service providers using this page. If your modem requires
special parameters for initialization or dialing prefixes, such as dialing "9" to get an outside line,
enter these parameters in the TAP Modem Settings box by clicking edit.
Note: Type PIN numbers for an individual when adding or editing a user. Please see Chapter 8:
Creating Users, Categories, Views for additional information.
1. Click on the Admin tab in the top navigation bar.
2. Click Notification Configuration.
3. Click TAP Paging Configuration.
Figure 110 Configuring TAP Paging