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13-2
C
HAPTER
13: T
ROUBLESHOOTING
■
CLI Traces — Tracing can be turned on for various OfficeConnect
Remote 840 software components using the CLI set facility command.
This feature is for advanced troubleshooting and should only be used
after all other methods for isolating the problem have been tried. You
may find the trace statements to be cryptic.
CLI traces are not accessible through the OfficeConnect Remote 840
Manager. Refer to the OfficeConnect Remote 840 SDSL Router CLI User's
Guide for more information.
Troubleshooting
Ta bl es
The troubleshooting tables are organized in a “bottom-up” fashion. The
hardware and line problems are listed first, then the higher level router
configuration problems are covered.
How to Use these
Ta bl es
If you are having any type of connection problem, e.g., the workstations
on the local LAN cannot connect to the remote network, you should
work your way down the tables to eliminate any low-level problem
before working through the WAN connection problems.
840ug.book Page 2 Friday, July 7, 2000 2:23 PM