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IP Network Connection Problems
13-9
IP Network
Connection
Problems
Accessing remote
information is slower
than expected.
The SDSL settings
indicate that a slower
baud rate than
expected was
negotiated for the
downstream traffic.
Reset the SDSL link to cause
re-negotiation through one of the
following steps:
■
If the OfficeConnect Remote
840 is accessible, disconnect the
SDSL line for a few seconds.
■
Save the current configuration
and reboot.
If a faster connection was not
negotiated, contact your service
provider. They may able to check
the physical connection for excess
noise which may be the reason the
negotiated numbers are low.
Symptom Possible Cause Correction Action
Symptom Possible Cause Corrective Action
Remote IP network is
not responding (ex.,
to PINGs or the web
browser connection
requests).
LAN or WAN
connection problem.
See “LAN Connection Problems”
,
“WAN Connection Problems”, and
“General Network Connection
Problems”.
IP Forwarding is turned
off.
From the OfficeConnect Remote
840 Manager home page, access
the Global > IP > IP Settings screen.
Ensure that IP Forwarding is
enabled.
PC or workstation does
not have the
OfficeConnect Remote
840 listed as a gateway.
Reconfigure the PC or workstation
to use the OfficeConnect Remote
840's IP LAN address as its
gateway.
840ug.book Page 9 Friday, July 7, 2000 2:23 PM