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TECHNICAL SUPPORT
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.
Information contained in this appendix is correct at time of publication.
For the very latest, 3Com recommends that you access the
3Com Corporation World Wide Web site.
Online Technical
Services
3Com offers worldwide product support 24 hours a day, 7 days a week,
through the following online systems:
■
World Wide Web site
World Wide Web Site Access the latest networking information on the 3Com Corporation
World Wide Web site by entering the URL into your Internet browser:
http://www.3com.com/
This service provides access to online support information such as technical
documentation and software library, as well as support options ranging
from technical education to maintenance and professional services.
A user name and password are not needed with Web browser software
such as Netscape Navigator and Internet Explorer.
Support from Your
Network Supplier
If additional assistance is required, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to
provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
■
Product model name, part number, and serial number
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