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Clearing Jams
Careful selection of appropriate print media and proper loading allow you to
avoid most jams. See "Print Media Guidelines" on page 189 for more
information.
NOTE: Before buying large quantities of any print media, it is recommended that
you try a sample first.
Avoiding Jams
• Use only recommended print media. See "Print Media Guidelines" on
page 189 for more information.
• See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 202
and "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 211
to load print media properly.
• Do not overload the print media sources. Ensure that the stack print
media height does not exceed the maximum height indicated by the load
line labels in the tray.
• Do not load wrinkled, creased, damp, or curled print media.
• Flex, fan, and straighten print media before you load it. If a jam occurs
with print media, try feeding one sheet at a time through the single sheet
feeder.
• Do not use print media that you have cut or trimmed.
• Do not mix print media sizes, weights, or types in the same print media
source.
• Ensure that the recommended print side is face up when you insert the
print media. Also, the recommended print side should be face down when
using the single sheet feeder.
• Keep print media stored in an acceptable environment. For more
information, see "Storing Print Media" on page 196.
• Do not remove the feeding tray during a print job.
• Push the tray in firmly after loading.