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494 Troubleshooting
A document jam occurs in the ADF if scanning of multiple-sheet document
is cancelled while scanning is in progress.
Copy Problem
Fax Problems
3b Fan the print media.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action Yes No
1 Clear the jam. See "Clearing Paper Jams From
the ADF" on page 461.
Is the problem recovered?
The task is
complete.
Contact Dell.
Problem Action
A document loaded in the
ADF cannot be copied.
Ensure that the ADF cover is firmly closed.
Problem Action
The printer is not working,
there is no display and the
buttons are not working.
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.
No dial tone sounds. Check that the phone line is connected properly. See
"Connecting the Telephone Line" on page 48.
Check that the phone socket in the wall is working by
plugging in another phone.
Action Yes No