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480 Troubleshooting
Print Quality Problems
NOTE: In this section, some procedures that use the Tool Box can also be
performed using the operator panel or
Dell Printer Configuration Web Tool. For
information on how to use the operator panel and Dell Configuration Web Tool, see
"Understanding the Printer Menus" on page 359 and "Dell Printer Configuration Web
Tool" on page 123.
The output is too light
Printer does not duplex
pages.
Select Flip on Short Edge or Flip on Long Edge from
the Duplex menu on the Paper/Output tab in the
printer driver.
Action Yes No
1 The toner cartridges may be low or need to be
replaced. Confirm the amount of toner in each
toner cartridge.
1
Check the toner level in the
Status
tab in the
Status Monitor.
2
Replace the toner cartridges as necessary.
Is the problem recovered?
The task is
complete.
Go to action 2.
2 Verify that the print media is not damp and the
correct print media is used. See "Supported
Paper Sizes" on page 196. If not, use the print
media recommended for the printer.
Is the problem recovered?
The task is
complete.
Go to action 3.
Problem Action