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488 Troubleshooting
Wrinkled/Stained paper
Action Yes No
1 The toner cartridges may be low or need to be
replaced. Confirm the amount of toner in each
toner cartridge.
1
Check the toner level in the
Status
tab in the
Status Monitor.
2
Replace the toner cartridges as necessary.
Is the problem recovered?
The task is
complete.
Contact Dell.
2 Start Clean Developer.
1
Launch the Tool Box, and click
Clean
Developer
on the
Diagnosis
tab.
2
Click the
Start
button.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action Yes No
1 Verify that the correct print media is being
used. See "Supported Paper Sizes" on page 196
and "Print Media Guidelines" on page 189. If
not, use the print media recommended for the
printer.
Is the problem recovered?
The task is
complete.
If printing on
an envelope, go
to action 2.
If printing on
print media
other than
envelopes,
contact Dell.