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● Check that all trays are
properly loaded, adjusted,
and installed in the printer.
● Using the computer, check
the print queue or print
spooler to see if the printer
has been paused. If there
are problems with the
current print job, or if the
printer is paused, a
configuration page will not
print. (Press S
TOP
and try
step 2 in the
troubleshooting flowchart
again.)
● Check that the sealing
tape is not still in the print
cartridge. (See the getting
started [start] guide or the
instructions that came with
the print cartridge.)
● The print cartridge might
be empty. Install a new
print cartridge.
● Go to Interpreting control-
panel messages.
3 Can you print from a program?
YES Go to step 4.
NO
The job will not print.
A PS error page or list of commands prints.
122 Chapter 4 Problem solving ENWW