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Control panel message Description Recommended action
DIFFERENT PAPER
SIZES IN JOB
The stapler cannot align the paper for
stapling if different paper sizes are in the
job. Printing continues but the job is not
stapled.
If stapling is required, modify the job.
DUPLEXER ERROR
REMOVE DUPLEXER
Install duplexer
with power off
The optional duplexer has an error. Turn off the printer power and reattach
the optional duplexer. (Any print jobs at
the printer might be lost.)
EIO X disk
spinning up
The disk accessory in EIO slot [X] is
initializing.
No action necessary.
EIO X DISK
NOT FUNCTIONAL
For help press
The EIO disk in slot X is not working
correctly.
1. Turn the printer power off.
2. Make sure the EIO disk is inserted
correctly and securely fastened.
3. If the printer control panel message
continues to appear, the optional
hard disk needs to be replaced.
EIO X DISK DEVICE
FAILURE
To clear press
alternates with
<current status
message>
The EIO disk had a critical failure and
can no longer be used.
Remove the EIO disk and replace it with
a new one.
EIO X DISK FILE
OPERATION FAILED
To clear press
alternates with
<current status
message>
The requested operation could not be
performed. You might have attempted
an illegal operation, such as trying to
download a file to a non-existent folder.
Try printing again to an existing folder.
EIO X DISK FILE
SYSTEM IS FULL
To clear press
alternates with
<current status
message>
The EIO disk is full. Delete files from the EIO disk and then
try again. Use the Device Storage
Manager in HP Web Jetadmin to
download or delete files and fonts.
Interpreting control-panel messages (continued)
ENWW Understanding printer messages 159