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Troubleshooting common PostScript problems
The following situations are specific to the PostScript (PS) language and might occur when
several printer languages are being used. Check the control-panel display for messages that
might help resolve problems.
NOTE
To receive a printed or screen message when PS errors occur, open the Print Options
dialog box and click the selection next to the PS Errors section that you want.
General problems
The job prints in Courier (the printer's default typeface) instead of the typeface that you
requested.
Cause
Solution
The requested typeface is not downloaded. Download the font that you want and send the
print job again. Verify the type and location of the
font. Download the font to the printer if
applicable. Check the software documentation
for more information.
A legal page prints with clipped margins.
Cause
Solution
The print job was too complex. You might need to print your job at 600 dots per
inch, reduce the complexity of the page, or install
more memory.
A PS error page prints.
Cause Solution
The print job might not be PS. Make sure that the print job is a PS job. Check to
see whether the software application expected a
setup or PS header file to be sent to the printer.
Specific errors
Limit Check Error
Cause
Solution
The print job was too complex. You might need to print your job at 600 dots per
inch (dpi), reduce the complexity of the page, or
install more memory.
ENWW Troubleshooting common PostScript problems 191