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Control panel message Description Recommended action
8X.YYYY
EIO ERROR
The EIO accessory card in slot [X] has
encountered a critical error.
1. Turn the printer power off and then
on.
2. Turn the printer power off, reseat
the EIO accessory in slot [X], and
then turn the printer power on.
3. Turn the printer power off, remove
the EIO accessory from slot [X],
install it in a different EIO slot, and
then turn the printer power on.
4. Replace the EIO accessory in slot
[X].
8X.YYYY EMBEDDED
JETDIRECT ERROR
The embedded HP Jetdirect print server
has encountered a critical error.
1. Turn the printer power off and then
on.
2. If the message persists, contact an
HP-authorized service or support
provider (see
HP customer care).
<BINNAME> FULL
Remove all paper
from bin
The indicated output bin [BINNAME] is
full, and printing cannot continue.
Empty the bin so that the current print
job can finish.
<BINNAME> FULL
Remove all paper
from bin
alternates with
<current status
message>
The indicated output bin [BINNAME] is
full, but it is not needed for the current
print job.
Empty the bin before sending a job to
that bin.
Access denied
MENUS LOCKED
The printer control panel function you
are trying to use has been locked to
prevent unauthorized access.
See your network administrator.
BAD DUPLEXER
CONNECTION
For help press
The optional duplexer is not properly
connected to the printer.
1. Make sure that you are using the
right-angle power cord that came
with the printer.
2. Try removing and reinstalling the
optional duplexer. Then turn the
printer power off and back on.
BAD ENV FEEDER
CONNECTION
The optional envelope feeder is not
connected properly to the printer.
Try removing and reinstalling the
optional envelope feeder. Then, turn the
printer power off and back on.
Canceling... The printer is canceling a job. The
message continues while the job is
stopped, the paper path is cleared, and
any remaining incoming data on the
active data channel is received and
discarded.
No action necessary.
Interpreting control-panel messages (continued)
156 Chapter 4 Problem solving ENWW