Filter
Top Products
Control panel message Description Recommended action
No job to cancel The S
TOP
button was pressed, but there
is no active job or buffered data to cancel.
The message is displayed for
approximately 2 seconds before the
printer returns to the ready state.
No action necessary.
NON HP SUPPLY
INSTALLED
Economode disabled
The printer has detected that the print
cartridge is not a genuine HP supply.
This message is displayed until you
install an HP cartridge or press the
override button
(S
ELECT
button).
If you believe you purchased a genuine
HP supply, go to http://www.hp.com/go/
anticounterfeit.
Any printer repair required as a result of
using non-HP supplies or unauthorized
supplies is not covered under the printer
warranty.
NON HP SUPPLY
INSTALLED
For help press
The printer has detected that the print
cartridge is not a genuine HP supply.
This message is displayed until you
install an HP cartridge or press the
override button
(S
ELECT
button).
If you believe you purchased a genuine
HP supply, go to http://www.hp.com/go/
anticounterfeit.
Any printer repair required as a result of
using non-HP supplies or unauthorized
supplies is not covered under the printer
warranty.
ORDER CARTRIDGE
LESS THAN XXXX PAGES
For help press
alternates with
<current status
message>
For the HP LaserJet 4250 series, the
message first appears when about 15%
(10,000-page cartridge) or about 8%
(20,000-page cartridge) of the life
remains in the print cartridge. For the
HP LaserJet 4350 series, the message
first appears when about 25% (10,000-
page cartridge) or about 15% (20,000-
page cartridge) of the life remains in the
print cartridge.
Make sure that you have a new cartridge
ready (see
Ordering parts, accessories,
and supplies).
OUTPUT PAPER PATH
OPEN
For help press
The paper path between the printer and
the output device is open and must be
closed before printing can continue.
1. Make sure the jam-access door on
the optional stacker or stapler/
stacker is closed.
2. If the accessory is a stapler/stacker,
make sure that the stapler unit is
snapped into the closed position.
Paused
To return to ready
press STOP
The printer is paused but continues to
receive data until the memory is full. The
printer is not experiencing an error.
Press S
TOP
.
Interpreting control-panel messages (continued)
ENWW Understanding printer messages 163