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Control panel message Description Recommended action
EIO X DISK IS
WRITE PROTECTED
To clear press
alternates with
<current status
message>
The EIO disk is protected, and no new
files can be written to it.
Use the Device Storage Manager in
HP Web Jetadmin to disable the write
protection.
EIO X DISK NOT
INITIALIZED
To clear press
alternates with
<current status
message>
The file system has not been initialized. Use HP Web Jetadmin to initialize the
file system.
ENVELOPE FEEDER
EMPTY
alternates with
<current status
message>
The envelope feeder is empty. Load envelopes in the envelope feeder.
Event log empty You are attempting to view an empty
event log by selecting SHOW EVENT
LOG from the control panel.
No action necessary.
INSERT OR CLOSE
TRAY XX
For help press
The specified tray is open or missing. Insert or close the tray for printing to
continue.
INSTALL CARTRIDGE
For help press
The print cartridge is missing and must
be reinstalled for printing to continue.
Replace or correctly reinstall the print
cartridge.
INSUFFICIENT MEMORY
TO LOAD FONTS/DATA .
For help press
alternates with
<DEVICE>
To continue press
The printer received more data than can
fit in its available memory. You might
have tried to transfer too many macros,
soft fonts, or complex graphics.
Press (S
ELECT
button) to print the
transferred data (some data might be
lost).
To solve this problem, simplify the print
job or install additional memory.
INTERNAL DISK
DEVICE FAILURE
To clear press
alternates with
<current status
message>
The disk had a critical failure and can no
longer be used.
Contact an HP-authorized service or
support provider.
Interpreting control-panel messages (continued)
160 Chapter 4 Problem solving ENWW