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Control panel message Description Recommended action
STAPLER OUT OF
STAPLES
The stapler in the optional stapler/
stacker is out of staples. The printer
behavior depends on how STAPLES
OUT is configured in the Output Setup
submenu.
● If STAPLES OUT=STOP, the
printer stops printing until you refill
the stapler or press Select. This is
the default setting.
● If STAPLES OUT=CONTINUE,
printing continues, but the job is not
stapled.
Replace the staple cartridge. For
information about replacing the staple
cartridge, see
Loading staples. For
information about ordering a new staple
cartridge, see
Part numbers.
TOO MANY PAGES
IN JOB TO
STAPLE
The maximum number of sheets the
stapler can staple is 15. The print job
finishes printing but is not stapled.
For print jobs that have more than 15
pages, staple them manually.
TRAY XX
[TYPE][SIZE]
To change size or
type press
alternates with
TRAY XX
[TYPE][SIZE]
To accept settings
press
This message states the current type
and size configuration of the paper tray,
and allows you to change the
configuration.
To change the paper size or type press
(S
ELECT
button) while the message is
present. To clear the message, press
the
(B
ACK
button) while the message is
present.
● Set size and type to ANY if the tray
is used frequently for different sizes
or types.
● Set size and type to a specific
setting if printing with only one type
of paper.
TRAY XX EMPTY
[TYPE][SIZE]
alternates with
<current status
message>
The specified paper tray is empty. Load paper in the empty tray [XX] to
clear the message.
If you do not load the specified tray, the
printer will continue printing from the
next tray with the same paper size and
type, and the message will continue to
appear.
TRAY XX OPEN
For help press
alternates with
<current status
message>
The tray cannot feed paper to the printer
because tray [X] is open and must be
closed for printing to continue.
Check the trays and close any that are
open.
Unable to mopy job
<JOBNAME>
alternates with
<current status
message>
Memory or file system failures would not
allow a mopy job to occur. Only one
copy will be produced.
Correct the error and then try again to
store the job.
Interpreting control-panel messages (continued)
ENWW Understanding printer messages 167