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Control panel message Description Recommended action
22 USB I/O
BUFFER OVERFLOW
To continue press
Too much data was sent to the USB port.
Press (S
ELECT
button) to clear the
error message. (The job will not be
printed.)
40 EIO X BAD
TRANSMISSION
To continue press
The connection has been broken
between the printer and the EIO card in
the specified slot [X].
Note: EIO 0 is reserved for the
HP Jetdirect embedded print server.
Press (S
ELECT
button) to clear the
error message and continue printing.
41.3 UNEXPECTED
SIZE IN TRAY X
For help press
alternates with
LOAD TRAY XX
[TYPE][SIZE]
To use another
tray press
or
For help press
This is typically caused if two or more
sheets stick together in the printer or if
the tray is not properly adjusted.
1. Reload the tray with the correct
paper size.
2.
Press
(S
ELECT
button) to scroll to
TRAY XX SIZE=. Reconfigure the
size in a tray so that the printer will
use a tray that contains the size
required for the print job.
3. If the error does not clear, turn the
printer power off, then turn the
printer power on.
4. If the message persists, contact an
HP-authorized service or support
provider (see
HP customer care).
41.X ERROR
For help press
alternates with
41.X ERROR
To continue press
A temporary printing error occurred. 1.
Press
(S
ELECT
button). The page
containing the error automatically
reprints if jam recovery is enabled.
2. Turn the printer power off, and then
turn the printer power on.
3. If the message persists, contact an
HP-authorized service or support
provider (see
HP customer care).
49.XXXXX ERROR
To continue
turn off then on
A critical firmware error has occurred. 1. Turn the printer power off, leave it
off for 20 minutes, and then turn the
printer power on.
2. If the message persists, contact an
HP-authorized service or support
provider (see
HP customer care).
50.X FUSER ERROR
For help press
A fuser error has occurred. 1. Turn the printer power off and then
on.
2. If the message persists, contact an
HP-authorized service or support
provider (see
HP customer care).
Interpreting control-panel messages (continued)
150 Chapter 4 Problem solving ENWW