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Clearing jams from the optional duplexer
If you are duplexing a print job and experience a jam, use this procedure to check for the
jam and to clear it.
To clear jams from the optional duplexer
1. Lift the optional duplexer up and then pull it out to remove it.
2. Remove any paper that is on top of tray 2. (You might need to reach inside the printer.)
3. Slowly pull any paper out of the optional duplexer.
4. Insert the optional duplexer into the printer.
5. If a jam message persists, a sheet is still jammed in the printer. Look for jam in another
location. (See
Jam locations.)
140 Chapter 4 Problem solving ENWW