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Control panel message Description Recommended action
Checking paper path The printer is checking for possible jams
or paper that was not cleared from the
printer.
No action necessary.
Checking printer The printer is checking for possible jams
or paper that was not cleared from the
printer.
No action necessary.
CHOSEN PERSONALITY
NOT AVAILABLE
To continue press
alternates with
CHOSEN PERSONALITY
NOT AVAILABLE
For help press
The printer received a request for a
personality (printer language) that does
not exist in the printer. The print job is
canceled.
Print the job using a printer driver for a
different printer language, or add the
requested language to the printer (if
available).
To see a list of available personalities,
print a configuration page. (See
Configuration page)
CLEANING DISK
<X>% COMPLETE
Do not power off
alternates with
CLEANING DISK
<X>% COMPLETE
For help press
Storage device being sanitized or
cleaned. Do not turn off. Product
functions are unavailable. The printer will
automatically restart when finished.
No action necessary.
CLEANING PAGE ERROR
Open rear bin
You have attempted to create or process
a cleaning page when a duplexer is
present and the rear door is closed.
Open the rear output bin to begin
creating or processing the cleaning page.
Clearing paper path The printer jammed or the printer was
turned on and media was detected in a
wrong location. The printer is
automatically attempting to eject the
pages.
Wait for the printer to finish trying to
clear the pages. If it cannot, a jam
message will appear on the control
panel display.
CORRUPT FIRMWARE IN
EXTERNAL ACCESSORY
For help press
The printer detected corrupt firmware in
an input or output accessory.
Printing can continue, but jams might
occur. To view instructions for upgrading
the firmware and to download the
firmware upgrade, go to
http://www.hp.com/support/lj4250 or
http://www.hp.com/support/lj4350.
DATA RECEIVED
To print last page
press
alternates with
<current status
message>
The printer is waiting for the command to
print (such as waiting for a form feed, or
when the print job is paused).
Press (S
ELECT
button) to continue.
Interpreting control-panel messages (continued)
158 Chapter 4 Problem solving ENWW