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9. Plug the power cord into the printer.
10. Replace the optional duplexer, if it was removed.
11. Turn the printer power on.
12. If a jam message persists, a sheet is still jammed in the printer. Look for the jam in
another location. (See
Jam locations.)
After clearing all jams, you need to send the print job again because the printer power has
been turned off.
Clearing jams from the optional stacker or stapler/stacker
Paper jams can occur in the optional stacker or the optional stapler/stacker. Staple jams can
occur only in the optional stapler/stacker.
To clear paper jams from the optional stacker or stapler/stacker
1. At the back of the printer, open the door on the stacker or stapler/stacker.
144 Chapter 4 Problem solving ENWW