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● Check that you
are using the
proper printer
driver. (See
Using
the printer driver.)
● The data file sent
to the printer
might be corrupt.
To test, try
printing it on
another printer (if
possible), or try a
different file.
● Check the
interface cable
connections. Test
the cable by trying
it on another
computer (if
possible).
● Replace the
interface cable
with a high-quality
cable (see
Part
numbers).
● Simplify the print
job, print at a
lower resolution,
or install more
printer memory.
(See
Printer
memory.)
● You might be
missing a printer
message that
could help you
solve the problem.
On the System
Setup submenu
(on the Configure
Device menu) at
the printer control
panel, temporarily
turn the Clearable
Warnings and
Auto Continue
settings off. Then
print the job again.
● S
TOP
might have
been pressed.
● Check that the
power supplied to
the printer is
steady, and that it
meets printer
specifications.
(See
Electrical
specifications.)
● Simplify the print
job.
● Add more
memory to the
printer. (See
Printer memory.)
● Turn banner
pages off. (See
your network
administrator.)
● Note that slower
speeds should be
expected if you
are printing
narrow paper,
printing from tray
1, using the HIGH
2 fuser mode, or
have set Small
Paper Speed to
SLOW.
● Check settings in
the printer driver
or program. (The
printer driver and
program settings
override printer
control panel
settings.)
The print job is not
formatted correctly.
Paper is not fed
correctly or is
damaged.
There are print-quality problems.
ENWW Troubleshooting flowchart 125