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2. Press and hold the release button on the left side of the optional envelope feeder. Grasp
both sides of the optional envelope feeder and carefully pull it out of the printer.
3. Slowly remove any jammed envelopes from the optional envelope feeder and the printer.
4. Insert the optional envelope feeder into the printer until it locks into place. (The
connector on the top, right side of the optional envelope feeder fits into the plug in the
printer.) Pull gently on the optional envelope feeder to be sure that it is securely in place.
5.
Press
(S
ELECT
button) to clear the jam message.
6. If a jam message persists, an envelope is still jammed in the printer. Look for the jam in
another location. (See
Jam locations.)
7. Reload the envelopes, making sure that you push the bottom envelopes in slightly
further than the top envelopes. (See
Loading envelopes in the optional envelope feeder.)
Clearing jams from the trays
This section describes how to clear jams from the trays. Also see Clearing jams from the
optional envelope feeder.
To clear jams from tray 1
Slowly pull the jammed paper or other print media out of the printer. If part of the paper has
already been pulled into the printer, follow the steps under
To clear jams from the top-cover
and print-cartridge areas.
ENWW Clearing jams 137