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ENWW Clearing jams 185
Clearing jams
Occasionally, media becomes jammed during a job. Try the following remedies before you
attempt to clear the jam.
z Make sure that you are printing with media that meets specifications. See Choosing the
print media for more information.
z Make sure that you are printing with media that is not wrinkled, folded, or damaged.
z Make sure that the all-in-one is clean. See Cleaning the all-in-one for more information.
z Make sure that the input trays are loaded correctly and are not too full. See Loading the
print media for more information.
This section contains information about the following topics.
z Clearing jams in the all-in-one
z Clearing jams in the ADF
z Tips for avoiding jams
Clearing jams in the all-in-one
If the print media is jammed in the all-in-one, use the following instructions to clear the jam.
See Tips for avoiding jams for more information about how to avoid jams.
To clear a jam in the all-in-one
1 Press (POWER) to turn off the all-in-one.
2 Remove all media from the output tray.
3 Check the auto-duplex unit.
a Push the button on either side of the auto-duplex unit and remove the unit.
b If you locate the jammed media inside the all-in-one, grasp the media with both hands
and pull it towards you.
c If the jam is not there, push the latch on the top of the auto-duplex unit and lower its
cover. If the jammed media is inside, carefully remove it. Close the cover.
d Reinsert the auto-duplex unit into the all-in-one.