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Solution: Use photo paper to make borderless copies.
Errors
If the HP All-in-One has an error, the lights on the device might flash, or an error message
might appear on the display of the HP All-in-One or your computer screen.
This section contains the following topics:
•
Device messages
•
File messages
•
General user messages
•
Paper messages
•
Power and connection messages
•
Print cartridge messages
Device messages
The following is a list of device-related error messages:
•
Carriage blocked
•
Carriage jam
•
Carriage stall
•
Firmware revision mismatch
•
Mechanism error
•
Memory is full
•
Scanner failure
Carriage blocked
Cause: The print carriage is blocked.
Solution: Turn the HP All-in-One off and open the print cartridge door to access
the print carriage area. Remove any objects that are blocking the print carriage
(including any packing materials), and then turn the HP All-in-One on again.
Follow the prompts on the display to continue.
Carriage jam
Cause: The print carriage is blocked.
Errors 139
Troubleshooting