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Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is securely connected to
the HP All-in-One and the computer, as shown below.
For more information, see:
“
Communication problems over a USB connection” on page 91
Print cartridge messages
The following is a list of print cartridge error messages:
•
Ink low
•
Need alignment or alignment failed
•
Print cartridge damaged or missing
•
Print cartridge is missing, incorrectly installed, or not intended for your device
•
Print cartridge is not compatible
•
Print cartridge is not intended for use in this device
•
Wrong pen in slot
Ink low
Cause: At least one of the print cartridges is estimated to be low on ink and might
need to be replaced soon.
Solution: Have a replacement cartridge on hand to avoid printing interruptions. You
do not have to replace the cartridge until print quality deteriorates. If you have installed
a refilled or remanufactured print cartridge, or a cartridge that has been used in
another printer, the ink level indicator will be inaccurate or unavailable.
For more information on print cartridges, see “
Troubleshoot print cartridges”
on page 95.
Need alignment or alignment failed
Cause: The incorrect type of paper is loaded in the input tray.
Errors 151
Troubleshooting