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POC error messages
Problem: an unrecoverable error has occurred in the engine section. This error message appears when
an error is detected during self-diagnosis when the power is turned on.
Solution: contact HP Support. Make a note of the error code shown on the front panel.
Engine error messages
Problem: an unrecoverable error has occurred in the network controller section (hardware failure).
Solution: contact HP Support. Make a note of the error code displayed on the front panel.
System error messages
Problem: an unrecoverable error has occurred (firmware failure).
Solution: contact HP Support. Make a note of the error code displayed on the front panel.
Operator error messages
The following errors can be corrected by the operator.
Ink cartridge
X: L (left), R (right)
YY: Y, M, C, K, Lm, Lc
Problem: there is no ink.
Solution: follow the instructions on the front panel (Refer to
Replace an ink cartridge).
240 Chapter 8 The problem is… (troubleshooting topics) ENWW
The problem is…
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