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300 CHAPTER 6: NBX MESSAGING
Off-Site Notification Off-site Notification can notify users by pager, e-mail, or telephone when
they receive a new voice mail message. Users can specify the methods by
which they receive notification.
You can configure these system-wide Off-site Notification settings:
■ Enable or disable Off-site Notification for the entire system
■ Set the maximum number of out-calling ports
■ Assign an out-dialing prefix for Off-site Notification
To configure Off-site Notification, select NBX Messaging > NBX Voice Mail
> Off Site Notification. See the Help for the procedure on setting up
Off-site Notification.
Notes About Off-Site Notification
■ To allow users to take advantage of Off-Site Notification, verify that
Off-Site Notification is enabled in System-wide Settings, the group
Class of Service settings, and by the individual user. For Off-Site
Notification to work correctly, it must be enabled in all these locations.
To change group Class of Service settings, select User Configuration >
CoS > CoS Group Name > Modify.
■ Before Off-Site Notification can send e-mail, you must define an SMTP
Domain Name and one or more valid Domain Name Servers. These
settings are configured in System Settings > System-wide.
■ If users choose Pager or Voice Mail as the first notification method,
they are notified only of the first new message they receive after the
time they have most recently logged in to their voice mailbox. They are
not notified each time they receive a new message. The next time they
log on to their voice mailbox, Off-Site Notification is re-enabled.
■ If users choose EMail as the first notification method, they receive a
notice for each message. The message is attached to the e-mail as a
.WAV file. If users configure any method in any of the remaining four
attempt lines, each specified method is also attempted for each new
voice mail message.
■ If you configure more than one notification attempts, you must
configure them in order. For example, if you configure three attempts,
you must configure them on lines 1 through 3, with no unconfigured
lines in between.