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Our Right To Suspend Or Terminate Services
We can, without notice, suspend or terminate any Service at any time for any reason, including,
but not limited to: (a) late payment; (b) exceeding an Account Spending Limit; (c) harassing/
threatening/abusing/offending our employees or agents; (d) providing false information; (e)
interfering with our operations; (f) using/suspicion of using Services in any manner restricted by
or inconsistent with the Agreement; (g) breaching the Agreement or failing to follow our Policies;
(h) providing false, inaccurate, dated or unverifiable identification or credit information, or
becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer specifications; (j)
failing to use our Services for an extended period of time; (k) failing to maintain an active
Device in connection with the Service; or (l) if we believe the action protects our interests, any
customer’s interests or our network.
Your Right To Change Services & When Changes Are Effective
The account holder can typically change Services upon request. In some instances, changes
may be conditioned on payment of an Early Termination Fee or certain other charges, or they
may require a new Term Commitment. Changes to Services are usually effective at the start of
the next full invoicing cycle. If the changes take place sooner, your invoice may reflect pro-rated
charges for your old and new Services. We may, but are not obligated to, provide you the
opportunity to authorize someone else to make changes to your Services, which will include the
authority to make changes that will extend your Term Commitment. You are responsible for any
changes to your Services made by a person you authorize and those changes will be treated
as modifications to this Agreement.
Your Right To Terminate Services
You can terminate Services at any time by calling us and requesting that we deactivate all
Services. In addition, if you return or provide your Device to Sprint and fail to either deactivate
service on the Device or activate another Device in connection with your Service, we reserve the
right to terminate your Service, and if you are subject to a Term Commitment, you may be
charged all or part of an Early Termination Fee. You are responsible for all charges billed or
incurred prior to deactivation. If Services are terminated before the end of your invoicing cycle,
we won’t prorate charges to the date of termination and you won’t receive a credit or refund for
any unused Services.
Except as provided above, you must also pay us an Early Termination Fee
for each line of Service that you terminate early.
Credit Checks & Credit Information
We agree to provide you Services on the condition you have and maintain satisfactory credit
according to our standards and policies. You agree to provide information we may request or
complete any applications we may provide you to facilitate our review. We rely on the credit
information you furnish, credit bureau reports or other data available from commercial credit
reference services, and other information (such as payment history with us) to determine
whether to provide or continue to provide you Services. The Services we offer you can vary
based on your credit history. We may at any time, based on your credit history, withdraw or
change Services, or place limits or conditions on the use of our Services. You agree to provide
us updated credit information upon request. We may provide your payment history and other
account billing/charge information to any credit reporting agency or industry clearinghouse.