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c. Remove the jammed media from the bottom of the printer or from Tray 2.
d. Reposition the printer on top of Tray 2.
5. Open the ink cartridge access door. If there is paper remaining inside the printer,
ensure the carriage has moved to the right of the printer, free any paper scraps or
wrinkled media, and pull the media towards you through the top of the printer.
WARNING! Do not reach into the printer when it is on and the carriage is
stuck. When you open the ink cartridge access door, the carriage should return
to its position on the right side of the printer. If it does not move to the right, turn
off the printer before you remove any jam.
6. After clearing the jam, close all covers, turn on the printer (if you turned it off) and
resend the print job.
To clear a paper jam in the automatic document feeder
1. Lift the cover of the automatic document feeder.
2. Lift the tab located on the front edge of the automatic document feeder.
- OR -
Push the green tab located in the center of the automatic document feeder.
Chapter 9
156 Solve a problem